SENIOR SPECIALIST - Syneos Health Pvt Ltd - Gurgoan
(2020-01 - 2025-10)
Finance professional Accounts Payable & Travel and Expense Specialist with 11+ years of experience in invoice processing, employee expense reimbursement, vendor payments, and financial reconciliation. Skilled in managing high-volume transactions, ensuring policy compliance, and improving expense management processes. Experienced with ERP systems SAP, Concur Service now, audit support, and financial reporting while maintaining accuracy and efficiency also part of Concur testing UAT
- Manage end to end Travel & Expense processing for global employee using Concur/SAP.
- Audit and validate employee expense report ensuring compliance with high volume transaction with accuracy.
- Administer corporate card program including reconciliation, policy enforcement.
- Invoice processing in SAP, Oracle & Cloud along with vendor management and also worked on stuck invoice in Cloud for processing.
- Handle high volume transaction with accuracy with SLA timelines.
- Reclassification of expenses to move the cost from one project to another, move task, expense type etc.
- Releasing payment batches form oracle.
- Part of Concur Testing UAT global.
- Conduct regular follow-ups via email with employees and vendors regarding open invoices and pending expense reports, ensuring timely resolution and smooth processing.
PROCESS DEVELOPER - Genpact - Noida
(2013-12 - 2019-03)
- Provide white-glove service support to key stakeholders by offering priority assistance, accurate guidance, and prompt resolution of Travel & Expense related queries.
- Conduct global Travel & Expense audit and validation to ensure compliance with company policies and financial guidelines.
- Manage and respond to Accounts Payable query mailbox, resolving employee and vendor queries within defined timelines.
- Perform Concur administration, including employee account setup, profile updates, and configuration changes in the SAP Concur system.
- Handle vendor management activities, including vendor onboarding, communication, and issue resolution.
- Perform quality checks on expense reports and invoices, ensuring accuracy while meeting defined Turnaround Time (TAT) standards.
- Prepare Root Cause Analysis (RCA) reports to identify process issues and recommend corrective actions.
- Process vendor invoices and expense-related transactions using SAP.
- Monitor and ensure compliance with Service Level Agreements (SLA) and Key Performance Indicators (KPI).
- Prepare and maintain daily production reports and trackers to monitor team productivity and workflow status.
- Coordinate with internal teams and stakeholders to improve operational efficiency in the Accounts Payable process.
