Navaneeth Nandu

Detail-oriented Office Administrator and Customer Support Executive with experience in documentation, scheduling, event coordination, customer handling, and vendor communication. Strong ability to manage office operations, maintain accurate records, and support cross-functional teams. Skilled in CRM tools, MS Office, inventory control, and problem resolution. Proven track record of improving workflow, ensuring timely service delivery, and maintaining high customer satisfaction.

Customer Support Executive at Meva Convention Centre, Varkala (2024-12 – Present)

• Manage customer enquiries through phone, email, and walk-ins, ensuring timely and accurate responses.
• Coordinate communication between event, operations, and logistics teams for smooth event execution.
• Assist with scheduling, documentation, event setup, and follow-up reporting.
• Handle vendor coordination, resource allocation, and procurement support.
• Resolve customer complaints using structured escalation processes.
• Maintain daily operational logs, event checklists, and administrative records.

Sales Executive at Santha Agencies, Varkala (2024-01 – 2024-10)

• Assisted customers in product selection based on needs and preferences.
• Managed billing, POS operations, cash handling, and reconciliation activities.
• Prepared daily and weekly sales reports for management review.
• Monitored stock levels and coordinated vendor communication for timely replenishment.
• Maintained customer records, handled after-sales service, and ensured high customer satisfaction.

Office Assistant at Medigraphic Surgicals, Varkala (2019-12 – 2023-09)

• Managed documentation, filing systems, and office correspondence.
• Performed data entry, maintained inventory logs, and updated stock records.
• Assisted with supplier coordination, purchase orders, and material tracking.
• Supported accounts and bookkeeping activities including invoice preparation.
• Handled front-office duties, scheduling, and preparation of routine reports.

Diploma in Mechanical Engineering – Engineering Training Centre, Arunachal University (2018)

Higher Secondary (Plus Two) – Sivagiri HSS (2015-03)

SSLC – Govt. Model HSS (2013-03)