Naveen Yadav

Telemarketing Executive - Applicom

(2003-10 - 2004-02)

Team Leader - ICICI Prudential

(2004 - 2005-08)

Customer Care Executive - Spanco

(2013-01 - 2013-07)

Process Executive - WNS

(2013-07 - 2014-09)

Max Healthcare process (Process Ramp down from Spanco to WNS)

Executive - Fortis Memorial Research Institute

(2014-11 - 2016-11)

Executive - Paisabazaar.com

Handled all escalations and Credit Score department

Executive - Paras Health - Gurugram

(2019-10-28 - 2023)

Radiology Billing, OPD Billing, Call Centre and Grievance department (Did RCA & CAPA of patient's complaints)

Senior Executive - Paras Corporate Office

(2023 - 2024)

Manager Front Office - Serensa Health

(2024-05-13 - 2026-04-30)

Manager Front Office and Operations - KinetiQ Physiotherapy

Experience