Nawab Shah

Tech savvy Relationship Manager with a background in Computer Science and proven experience leveraging AI-driven CRM analytics, process automation, and data analysis to optimize business operations. Skilled at converting complex customer data into actionable insights, streamlining onboarding workflows, and improving operational efficiency. Seeking to bring a blend of technical acumen and client-facing strategy to a growth-focused IT organization.

Relationship Officer at NEXA (Varun Motors, Hyderabad, Banjara Hills) (2025-06 – 2026-07)

• Trained junior salespeople in relationship management.
• Leveraged AI and CRM analytics to identify high-converting sales leads.
• Optimized sales pipeline, cutting time between inquiry and final delivery.
• Managed regional product launches and events to expand brand reach.
• Leveraged AI tools and digital marketplaces for targeted marketing campaigns.
• Applied predictive data analysis to improve customer acquisition and retention.
• Translated customer data into actionable insights to optimize conversion pipelines.

Relationship Manager at Shriram Life Insurance Company Limited (2024-12 – 2025-04)

• Increased client referrals by 60%.
• Prioritized client needs during Insurance Claims.
• Performed competitive analysis of the client.
• Recovered relationships with clients.
• Improved customer satisfaction scores by 100 points.
• Maintained long-term partnerships.

Bachelors in Commerce in Computer Science – Lalit Narayan Mithila University (2024)

Intermediate in Computer Science – Vertex Junior College (2021)

High School – ZP High School (2019)