Nayana Das

Dedicated and customer-focused professional with over 8 years of experience in hospitality, education, front-office operations, and client relationship management. Skilled in communication, customer service, team coordination, and handling daily administrative responsibilities. Experienced in working with hotels, schools, and customer-facing organizations, with a strong ability to build positive relationships and ensure smooth operations.

A quick learner with a professional attitude, seeking an opportunity to contribute to organizational growth through excellent service and operational support.

Clinic Manager - Zenith Aesthetic Care - Bengaluru, India

(2025-12 - 2026-05)

• Implemented effective sales strategies to increase revenue and market share.
• Developed and maintained relationships with key clients to enhance customer loyalty.
• Collaborated with cross-functional teams to optimize service offerings and guest experiences.
• Conducted market research to identify emerging trends and client needs.

Pre-Primary Teacher - Vailankanni Public School - Bengaluru, India

(2024-05 - 2025-11)

• Developed engaging lesson plans that fostered creativity and curiosity among pre-primary students.
• Implemented effective classroom management techniques to maintain a positive learning environment.
• Conducted assessments to evaluate student progress and adapt instructional strategies as necessary.
• Conducted assessments to evaluate student progress and adapt instructional strategies.

Assistant Primary Teacher - The Little Finger School - Goa

(2022-01 - 2023-12)

• Assisted lead teacher in implementing lesson plans and maintaining classroom management.
• Fostered positive relationships with students to encourage engagement and participation.
• Collaborated with parents to discuss student progress and address concerns effectively.
• Supported classroom activities by preparing instructional materials and resources.

Sales Executive - Club Mahindra Holidays - Goa

(2017-09 - 2021-10)

• Executed tailored sales presentations, highlighting benefits of vacation ownership packages to prospective clients.
• Developed and maintained strong client relationships to enhance customer satisfaction and retention.
• Analyzed market trends and competitor strategies to identify new business opportunities for growth.
• Collaborated with marketing teams to design promotional materials that effectively communicate brand value.

Steward - Convention Hotels Goa - Goa

(2017-01 - 2017-08)

• Increased customer satisfaction with thorough product demonstrations and personalized advice.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Analyzed customer data to identify trends and anticipate customer needs.

Asst. Teacher - ICON SCHOOL - Guwahati

(2015-04 - 2017-03)

Worked as an Assistant Teacher at ICON SCHOOL Guwahati from April 2015 to March 2017.

• Facilitated classroom activities to enhance student engagement and learning outcomes.
• Collaborated with lead teachers to develop individualized education plans for diverse learners.
• Supported curriculum development by researching educational resources and innovative teaching methodologies.

Teacher - SHEMROCK PRATEEK PRE School - Guwahati

(2014-02 - 2014-10)

• Developed engaging lesson plans that fostered creativity and critical thinking among preschool students.
• Implemented individualized learning strategies to accommodate diverse learning styles and needs.
• Coordinated classroom activities, ensuring a safe and nurturing environment for all children.
• Collaborated with parents to track student progress and address developmental concerns effectively.

Bachelors of Arts - Handique College (2014-05) Guwahati

Teacher Training Program - Assam Institute Guwahati (2013) Guwahati

Cosmotology & Beautician - Icon Academy of Professional Study (2013) Guwahati