Nayana Shetty

Highly motivated and customer-focused professional with 7 years of experience as a Receptionist and Cashier in a healthcare environment. Experienced in front-desk operations, patient coordination, billing, appointment management, and cash handling. Recognized for strong communication skills, attention to detail, professionalism, and the ability to create a welcoming experience for customers and visitors.

Capable of working efficiently in fast-paced environments while maintaining accuracy and excellent service standards.

Receptionist & Cashier at Yash Clinic (Present)

Experience: 7 Years

• Managed daily front-office operations and ensured smooth patient flow.
• Greeted patients and visitors in a professional and friendly manner.
• Scheduled appointments, maintained calendars, and coordinated with medical staff.
• Handled cash, card, and digital transactions with a high level of accuracy.
• Generated bills, maintained payment records, and prepared daily cash reports.
• Responded to phone calls, inquiries, and appointment requests efficiently.
• Maintained confidential patient records and administrative documentation.
• Assisted in resolving customer concerns and ensuring satisfaction.
• Supported overall clinic operations through effective communication and organization.

Bachelor of Commerce in B.Com – T.M.C. School No. 4 (2023)