Nayana Us

Master Data Management Operations professional with 8+ years of experience supporting, maintaining, and governing high-quality master data in enterprise environments. Skilled in day-to-day MDM operations including data creation, validation, enrichment, cleansing, and issue resolution. Good understanding of the importance of master data towards SAP MM (Procure to Pay), SD (Order to Cash) process.

Experience in working for clients in US and Canada, Europe regions. Good exposure to salesforce ticketing tool, SharePoint, Jira, Winshuttle ticketing tool, ServiceNow. Good experience in working with international clients.

Experience working in ECC and S4 HANA.

Master Data Management Operations Professional at Cognizant Technology Solutions India Private Limited (2023-11 – Present)

Working on Genmills project with responsibility for validating vendor requests and master data management

• Responsible for validating vendor requests which comes through Winshuttle and ServiceNow as per the SOP
• Validation of required document (W-9/W-8 form, bank letterhead, vendor letterhead documents, tax details proof) for onboarding vendor, duplication checks, assisting in screening of vendors in Securimate
• Worked on creation, modification, deletion and blocking, updating bank details, assigning tax details for vendors
• Supported for EUAU, LATAM, GC, Asia regions
• Developed SOPs for Vendor master and Customer Master process resulting in standardized workflows
• Monitoring master data emails and resolving requestors queries
• Monitored and maintained SLAs for master data requests, approvals, and data quality issue resolution
• Suggested process improvements by giving inputs for enhancements of webform
• Work assignment for the team
• Training new associates

Master Data Management Specialist at Deluxe Entertainment (2022-01 – 2023-09)

Responsible for maintaining vendor and customer master data for different countries in SAP

• Responsible for maintaining vendor master data, customer master data for different countries (US, Canada, Europe regions) in SAP, as per the standards
• Maintenance of material master for sales & distribution and purchasing views
• Worked on operation/support related activities like creation, change, deletion, blocking of master data
• Knowledge of using LSMW, mass change for uploading vendors/customers
• Involved in testing the interfaces from third party system to ECC for customer, vendor creations and changes
• Maintenance of SOPs for different regions
• Knowledge on MM and SD Concepts

SAP Consultant (Contract to Hire) at Collabera (2021-08 – 2021-11)

Worked at Deloitte on migration project from ECC to S4HANA

• Worked in Deloitte as C2H, migration project from ECC to S4HANA
• Involved in testing and creating business partners, creation, modification, blocking vendor records
• Knowledge on Integration of MM-FI (Automatic account determination)
• Knowledge on life cycle implementation
• Worked on enterprise structure configurations like creating and assigning plant to company code

Master Data Operations Associate at Accenture Services Private Limited (2016-10 – 2017-07)

Worked on Master Data Management issues and SOP creation

• Worked on issues related to Vendor Master Data, Customer Master Data, Material Master Data
• Responsible for creating SOP and sharing the same in SharePoint
• Monitoring TAT in Salesforce ticketing tool
• Responsible for creating weekly reports to ensure SLAs are met
• Identifying automations as a part of continuous improvement

Data Analyst/Master Data Specialist at Keystone Automotive Operations (LKQ) (2013-12 – 2016-08)

Worked on data enrichment and master data management for e-commerce

• Worked on capturing feature and benefits and product attributes (data enrichment)
• Mapping recommendations for products in e-catalogue
• Worked on Master data for e-commerce website
• Responsible for team building activities in the team
• SPOC for making team to understand 5S methodologies

Data Operations Associate at Unilog Content Solutions (2012-08 – 2013-08)

Worked on product classification and data enrichment

• Worked on classification of products based on UNSPSC
• Data enrichment of products by capturing technical information, transactional information, attribute types, related documents
• Maintaining data consistency, standardization, error checks
• Maintaining master data (vendor, customer, material)
• Responsible of QC to ensure SLAs

Bachelor of Engineering in Electronics and Communication – GSSSIETW (2011)

PUC in PCMB – Lakshmi Hayagreeva PU College (2007)

SSLC – Sri Cauvery Composite PU College (2005)