Nayana Us

Master Data Management Operations Professional at Cognizant Technology Solutions India Private Limited (2023-11 – Present)

Working on Genmills project with responsibility for validating vendor requests and master data management

Responsible for validating vendor requests which comes through Winshuttle and ServiceNow as per the SOP
Validation of required document (W-9/W-8 form, bank letterhead, vendor letterhead documents, tax details proof) for onboarding vendor, duplication checks, assisting in screening of vendors in Securimate
Worked on creation, modification, deletion and blocking, updating bank details, assigning tax details for vendors
Supported for EUAU, LATAM, GC, Asia regions
Developed SOPs for Vendor master and Customer Master process resulting in standardized workflows
Monitoring master data emails and resolving requestors queries
Monitored and maintained SLAs for master data requests, approvals, and data quality issue resolution
Suggested process improvements by giving inputs for enhancements of webform
Work assignment for the team
Training new associates

Master Data Management Specialist at Deluxe Entertainment (2022-01 – 2023-09)

Responsible for maintaining vendor and customer master data for different countries in SAP

Responsible for maintaining vendor master data, customer master data for different countries (US, Canada, Europe regions) in SAP, as per the standards
Maintenance of material master for sales & distribution and purchasing views
Worked on operation/support related activities like creation, change, deletion, blocking of master data
Knowledge of using LSMW, mass change for uploading vendors/customers
Involved in testing the interfaces from third party system to ECC for customer, vendor creations and changes
Maintenance of SOPs for different regions
Knowledge on MM and SD Concepts

SAP Consultant (Contract to Hire) at Collabera (2021-08 – 2021-11)

Worked at Deloitte on migration project from ECC to S4HANA

Worked in Deloitte as C2H, migration project from ECC to S4HANA
Involved in testing and creating business partners, creation, modification, blocking vendor records
Knowledge on Integration of MM-FI (Automatic account determination)
Knowledge on life cycle implementation
Worked on enterprise structure configurations like creating and assigning plant to company code

Master Data Operations Associate at Accenture Services Private Limited (2016-10 – 2017-07)

Worked on Master Data Management issues and SOP creation

Worked on issues related to Vendor Master Data, Customer Master Data, Material Master Data
Responsible for creating SOP and sharing the same in SharePoint
Monitoring TAT in Salesforce ticketing tool
Responsible for creating weekly reports to ensure SLAs are met
Identifying automations as a part of continuous improvement

Data Analyst/Master Data Specialist at Keystone Automotive Operations (LKQ) (2013-12 – 2016-08)

Worked on data enrichment and master data management for e-commerce

Worked on capturing feature and benefits and product attributes (data enrichment)
Mapping recommendations for products in e-catalogue
Worked on Master data for e-commerce website
Responsible for team building activities in the team
SPOC for making team to understand 5S methodologies

Data Operations Associate at Unilog Content Solutions (2012-08 – 2013-08)

Worked on product classification and data enrichment

Worked on classification of products based on UNSPSC
Data enrichment of products by capturing technical information, transactional information, attribute types, related documents
Maintaining data consistency, standardization, error checks
Maintaining master data (vendor, customer, material)
Responsible of QC to ensure SLAs

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