Nazmin Shaikh
Aspiring Digital Marketing professional with a strong interest in SEO, social media management, and online branding
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About
Aspiring Digital Marketing professional with a strong interest in SEO, social media management, and online branding. 2+ years Experienced in backend operations and HR coordination, with proven communication and multitasking abilities. Seeking an opportunity to grow in the digital marketing industry and gain hands-on experience.
Experience
Back Office Customer Expert - Teleperformance
(2025-09)
- Handling customer refund processing and status updates
- Verifying customer KYC documents and maintaining accuracy
- Reviewing customer information and supporting compliance procedures
- Managing backend operations and documentation efficiently
- Coordinating with internal teams to ensure smooth process flow
- Developed attention to detail, communication, and problem-solving skills
HR Recruitment - i Process Services India Pvt Ltd
(2025-07 - 2025-09)
Employee transition occurred from Integra Unisource Pvt Ltd to i Process Services India Pvt Ltd while continuing the same role and responsibilities at ICICI Bank.
HR Recruitment - Integra Unisource pvt ltd on the behalf of ICICI BANK
(2024-05 - 2025-06)
- Assisted in end-to-end recruitment activities
- Screened resumes and shortlisted candidates
- Scheduled interviews and coordinated with candidates
- Maintained employee and recruitment records
- Maintained HR documentation and communication
- Developed communication and interpersonal skills
Education
Bachelor of Arts - T.Y.B.A - Ismail Yusuf College Arts, Science and Commerce (2025-03)
Bachelor of Arts - H.S.C - Ismail Yusuf College Arts, Science and Commerce (2022-07)
Secondary School Certificate - ALFALAH PRIMARY AND HIGH SCHOOL (2020-03)
Digital Marketing - RAYANSH ACADEMY COMPUTER EDUCATION (2025)
