Nazni Nazni

MBA graduate with a specialization in Human Resource Management and International Business, with hands-on experience through a 2-month internship as an HR Recruiter and 4 months of experience in Customer Support (Image Verification). Skilled in recruitment, candidate screening, interview coordination, customer support, image verification, time management, cross-cultural communication, and core HR functions. Motivated to apply academic knowledge and practical experience to contribute to organizational growth and build a successful career in customer support.

HR Intern - Square Insurance Brokers Pvt. Ltd.

(2025-06 - 2025-08)

I have completed a two-month internship during which I performed the following tasks:

• Contacted and engaged candidates regarding job opportunities, ensuring effective communication.
• Retrieved and screened resumes from the ApnaHire platform using MS Excel.
• Conducted initial candidate assessments based on job requirements, applying problemsolving and decision-making skills.
• Coordinated recruitment tasks, maintained accurate records, and prepared reports by leveraging leadership and PowerPoint presentation skills.

Customer Support (Image Verification) - DR. ITM Group (BPO) – Myntra Process

(2026-04 - 2026-07)

I have completed 4 months of experience as a Customer Support, where I performed the following tasks:

• Verified customer complaints related to wrong product deliveries.
• Reviewed customer-submitted images to identify genuine and fraudulent claims.
• Coordinated with delivery partners to verify delivery details and resolve cases.
• Ensured accurate verification by following company policies and quality standards.

Master of Business Administration - Human Resource Management and International Business - Vivekananda Global University (2024 - 2026)

Bachelor of Arts (History) Honours - History - Lalit Narayan Mithila University, Darbhanga (Bihar) (2021 - 2024)