Nazreen Tabassum

Risk, Operations, and Compliance-focused professional with hands-on experience in banking and NBFC recovery portfolios including ICICI Bank, IDBI Bank, and LendInKart. Certified DRA professional with strong CRM handling, case documentation, and regulatory adherence. Known for ownership, accuracy, and customer trust while working in process-driven environments.

A quick learner with bias for action and strong communication skills, seeking to contribute to Amazon's Risk, Payments, or Operations teams with integrity and operational excellence.

Telecaller / Recovery Executive - Sree Lakshmi Sai Associates - Hyderabad

(2023-01)

• Worked on banking and NBFC portfolios including ICICI Bank, IDBI Bank, and LendInKart.
• Handled recovery coordination, verification calls, and dispute-related follow-ups.
• Updated CRM systems with accurate call remarks and customer information.
• Followed RBI and DRA compliance guidelines in all interactions.
• Coordinated with internal teams for case resolution and escalation handling.

Sales Executive - Nexivious Water Purifier Company - Hyderabad

(2023-01 - 2023-03)

• Explained product features and benefits to customers.
• Supported sales closure and customer follow-ups.
• Developed persuasion, objection handling, and communication skills.

Teacher - Royal Embassy School - Saidabad, Hyderabad

(2022-01 - 2023-12)

• Delivered classroom instruction with strong communication and leadership.
• Maintained academic records and student coordination.
• Built presentation, discipline, and interpersonal skills.

Professional Makeup Artist & Hairstylist - Freelance - Hyderabad

• Provided makeup and hairstyling services for clients for events, functions, and personal styling.
• Demonstrated creativity, attention to detail, time management, and client satisfaction.
• Built personal brand presence through beauty and styling work.

Bachelor of Arts - BA - Sree Vaani Women's College, Malakpet

Intermediate - CEC - Times College, Santosh Nagar

SSC - 10th Class - Kare School, Kurmaguda