Manager – Enablement, Communications & Brand (India & Middle East) at Confluent (2025-01 – Present)
- Led regional knowledge enablement, leadership communication, employee communication and capability-building programs across India and Middle East markets.
- Partnered with regional leadership, MD office, marketing, sales, and global teams to identify communication, storytelling, leadership and capability gaps, translating them into learning content, stakeholder packs and enablement journeys.
- Designed training communication frameworks, leadership narrative models, employee engagement content and structured communication journeys to help teams understand, interpret and execute business priorities.
- Created and facilitated enablement programs on leadership messaging, personal branding, business storytelling, product storytelling, media readiness, public speaking, 7C communication principles and audience-centric communication.
- Supported employee lifecycle communication through onboarding-style content, internal announcements, leadership updates, Q&As, briefing notes, manager communication packs and employee explainers.
- Built communication playbooks, messaging templates, leadership toolkits, storytelling models, content calendars and execution standards to improve consistency, quality and scalability.
- Managed agencies, a team of 6 people, content partners and cross-functional teams for training content, leadership programs, employee engagement campaigns, special initiatives and capability-building materials.
- Vendor management, budget creation, and ROI tracking, effectiveness management, VOIC design for learning effectiveness, and continuous improvement methodologies implementation in people enablement like early talent, value driven programs, mid-management, mangers training, and leadership training for organizational development, strategic progress.
- Used AI-enabled tools and knowledge platforms to accelerate research, content synthesis, training material development, narrative planning and leadership communication preparation.
- Enabled leaders with media training, executive messaging, personal branding guidance, storytelling preparation and audience-specific communication support.
- Strengthened employee engagement and leadership readiness by blending communication strategy, coaching, storytelling, brand-building, training content and people-centered enablement.
Manager – Employee Enablement & Communication at Informatica (2021-01 – 2025-12)
- Led employer branding, EVP, internal communications, corporate communications, CSR storytelling, employee engagement and capability-building programs across India and APAC.
- Led employee engagement and on-field volunteering programs that helped employees understand real-world challenges, market realities, social impact, inclusion and community needs beyond the corporate environment.
- Managed training and awareness sessions to help employees understand program objectives, community context, volunteering expectations, communication etiquette and the measurable impact of their contribution.
- Created content across employee stories, leadership messages, product impact narratives, culture campaigns, social advocacy assets, blogs, newsletters, internal communication toolkits and digital engagement formats.
- Built learning-style communication assets, employee explainers, manager notes, FAQs, storytelling templates and campaign toolkits to improve understanding, participation and adoption across employee programs.
- Supported employee capability building through storytelling, personal branding, leadership communication, social advocacy, career positioning and purpose-led communication programs.
Team Lead – Employee Enablement Communications at Tesco (2018-01 – 2021-12)
- Led internal communications, employee enablement engagement, learning matrix Management, training pyramid framework on effectiveness, CEO office messaging, employer branding, learning communications and GCC employee experience programs.
- Supported coaching and capability-building initiatives by simplifying leadership priorities into employee-friendly content and enabling managers with clearer communication materials.
Senior Associate Lead – Employee Enablement at Infosys (2016-01 – 2018-12)
- Supported transformation and business change initiatives through structured communication plans, leadership updates, employee messaging and stakeholder engagement.
- Strengthened employee engagement through storytelling, leadership communication, transformation updates and culture-led internal campaigns.
Specialist – Content at Altisource Labs (2015-01 – 2016-12)
Specialist – EDS Content Solutions at Fidelity Investments (2013-01 – 2015-12)
Senior Associate – Content at Genpact (Pharma Clients) (2011-01 – 2013-12)
