Neelam Kapila

Results-driven Senior Business Analyst with 12+ years of IT experience spanning Business Analysis, Business Intelligence, Quality Assurance, and Software Development. Experienced in translating business requirements into analytical and reporting solutions using Power BI, SQL, Excel, and business intelligence tools. Skilled in stakeholder management, requirement elicitation, dashboard development, KPI reporting, process optimization, and Agile project execution across remote and cross-functional teams.

Strong techno-functional background enabling effective collaboration between business stakeholders and technical teams. Demonstrated expertise in problem-solving, requirement analysis, process improvement, team coordination, and delivering business-focused solutions in dynamic project environments.

Business Analyst at Straive (2023-01 – Present)

• Collaborated with business stakeholders to gather, analyze, and document business and functional requirements for reporting and analytics initiatives.
• Designed and developed interactive dashboards and reporting solutions using Power BI for business performance monitoring and decision support.
• Conducted exploratory data analysis to identify trends, operational gaps, and business opportunities.
• Automated recurring reporting processes, improving reporting efficiency by approximately 30%.
• Managed and coordinated a cross-functional remote team of 15+ members across analytics and operational projects.
• Worked closely with technical teams to ensure accurate implementation of business requirements and reporting solutions.
• Supported Agile delivery processes including sprint planning, backlog discussions, requirement clarification, and stakeholder reviews.

Lead QA Engineer at Straive (2022-02 – 2022-12)

• Led QA planning, execution, and release validation activities in Agile project environments.
• Collaborated with Business Analysts, developers, and stakeholders to validate business functionality and ensure quality releases.
• Contributed to requirement analysis, business use-case validation, and traceability documentation.
• Developed and implemented testing strategies aligned with business requirements and project objectives.

Senior QA Engineer at Panoply Soft (2017-11 – 2020-05)

• Performed functional, regression, integration, and UAT testing across enterprise applications.
• Collaborated with business and technical teams to ensure application quality and business alignment.

Senior Software Developer at Savvy Software Solution (2016-01 – 2017-11)

• Developed and maintained business applications using Microsoft technologies.
• Collaborated with stakeholders to understand business requirements and deliver technical solutions.

Programmer Analyst at Quinnox Consultancy Services Pvt. Ltd. (2011-07 – 2012-05)

• Participated in application development, support, and maintenance activities.
• Coordinated with cross-functional teams for project delivery and issue resolution.

Software Developer at smartData Enterprises Inc. (2008-10 – 2010-10)

• Developed and supported web-based business applications using Microsoft technologies.
• Assisted in requirement analysis and technical implementation.

Software Engineer at A-1 Technology (2007-03 – 2008-10)

• Contributed to software development and maintenance activities for client projects.
• Worked within Agile teams to deliver business-focused solutions.

Master of Computer Applications in Computer Applications – Maharaja Agrasen Institute of Management & Technology

Bachelor of Computer Applications in Computer Applications – Lalit Sen Institute of Education & Technology