Assistant Manager - Sales at Zim Integrated Shipping Services India Pvt Ltd (2026-05 – Present)
- Manage and grow a portfolio of Strategic and Key Accounts, ensuring business retention and continuous volume growth.
- Identify prospective customers and generate qualified new leads across high-potential market segments.
- Gather and synthesize key market intelligence (MI), delivering actionable reports to the Trade Desk, HODs, and senior management.
- Assess comprehensive customer supply chain needs to strategically promote and cross-sell core Liner Services.
- Formulate commercial proposals and custom service rates for assigned clients across diverse shipping sectors and global port profiles.
- Generate structured daily, weekly, and monthly sales dashboards backed by rigorous market intelligence metrics.
- Perform lost customer analysis to engineer rapid recovery strategy action plans and regain cargo volumes.
- Coordinate actively with finance and commercial operations to minimize overdue invoices and outstanding outstanding balances.
Sales Executive at Regional Container Lines (RCL) (2024-09 – 2026-04)
- Consistently achieved and surpassed assigned weekly commercial cargo volume and revenue targets.
- Drove new business acquisitions by initiating targeted lead generation pipelines and securing strategic freight forwarder portfolios.
- Analyzed business trends and customer needs to build tailored shipping solutions, actively expanding the Reefer cargo portfolio.
- Compiled precise regional market intelligence data for presentation to Trade Managers, aligning rate offers with market volatility.
- Managed robust client follow-ups on floating quotations, effectively converting dynamic freight inquiries into firm container bookings.
- Produced accurate regular sales activity matrix reports, keeping customer credit overdues under tight operational minimums.
Sales Executive at Simple Shipping Solution (MLO) (2024-03 – 2024-09)
- Executed aggressive pan-India business lead generation campaigns and established cold-calling pipelines.
- Secured and serviced export-driven client accounts targeting the Far East, Upper Gulf, Lower Gulf, and Red Sea port networks.
- Managed Vessel Operating Actions (VOA) and synchronized directly with Vessel Captains regarding upcoming arrivals at Nhava Sheva (JNPT).
- Collaborated with NVOCC partners to manage SOC shipments, optimizing slot allocations and issuing operational booking permissions.
Sales Executive at Capeline Shipping Pvt Ltd (NVOCC) (2022-03 – 2024-02)
- Analyzed multiple market segments to expand container volume allocations and identify hidden trade lane opportunities.
- Negotiated customized freight rate sheets with clients, ensuring optimized pricing post cross-functional managerial consultations.
- Conducted routine market research to evaluate trade lane shifts, adopting proactive sales tactics to secure target cargo.
- Conducted feedback surveys across multiple communication channels to resolve core customer issues and enhance shipping service touchpoints.
Inside Sales Representative at Indus Container Liner (2021-06 – 2022-02)
- Issued spot rate quotations, shared accurate point-to-point vessel schedules, applied Special Rate Requests (SSR), and processed direct client bookings.
Customer Service Executive at Kotak Global Logistics Pvt Ltd (2018-06 – 2021-03)
- Quoted tailored freight pricing, tracked gate-in and container pick-up timelines, managed liner invoice reconciliations, and filed SSR approvals for delayed container gate-ins.
