Neeraj Masram

Senior Infrastructure Engineer with 8+ years managing enterprise IT infrastructure, endpoint devices, and cloud collaboration platforms, including 5+ years leading and mentoring IT support/administration teams. Hands-on expertise in Active Directory, Windows Server 2016/2019/2022 and Linux Server Administration (Red Hat certified), MECM/SCCM, WSUS, patch management, Microsoft 365 Administration (Exchange Online, SharePoint Online, Teams, OneDrive), Oracle SQL Database, and Tier 1-3 desktop support. Strong background in SLA/KPI ownership, escalation management, and enterprise infrastructure troubleshooting, combined with team leadership, vendor coordination, and budget oversight.

Senior Infrastructure Engineer (L2) at Bell Integration - Driving Digital Transformation (2023-11 – 2026-06)

Senior Infrastructure Engineer (L2) at Amelia (2022-05 – 2023-11)

Full-time (Process transfer to Bell Integration Remote)

Senior Infrastructure Engineer (L2) at Coditas (2021-09 – 2022-02)

Full-time

Senior Infrastructure Engineer (L2) at HurixDigital (2019-04 – 2021-09)

Full-time

Senior Infrastructure Engineer (L2) at E-cosmos Solution Private Limited (2018-01 – 2019-01)

Full-time

Bachelor of Engineering (BE) in Information Technology – Jawaharlal Darda Institute of Engineering and Technology, Yavatmal (2010-08 – 2014-03)

Diploma in Information Security and Computing – National Institute of Electronics & Information Technology (NIELIT) (2015 – 2015)