Neeraj Rastogi

To create a niche for self in the field, deriving pleasure & Contentment from my work. Hone my faculties & capabilities to the optimum.

Tele caller at COGENTE Services Pvt.Ltd (2018-02 – 2018-07)

Team Executive at With passion HR Pvt Ltd (2019-02 – 2020-02)

Working for SWIGGY

FR dispatcher at Team lease India Pvt. LTD (2021-12 – 2023-07)

More than 3 year experience with Airtel

• Supporting Filed technician and troubleshooting various technical problems.
• Tracking Engineers and maintaining the broadband Install & FR TAT.
• Support, Monitor, Test and troubleshoot hardware and software problem in FTTH.
• Organizes, Supervises and guides the way or working FR & installation part.
• Core responsibility once order get generate till the installation at customer end. Handling Escalation call from NET, & other Source.
• Monitoring competitor activities and responding to customer needs. Making KPI report.
• Taking backup of all routers on weekly basis. Adherence to Quality Processes
• Resolve air fiber issue
• Focus Involve in to configuring, monitoring & Trouble shooting of Networks.
• LAN/WAN/WLAN installation & Configuration.
• Understand about DSL, Broadband, Router , IP Protocols
• Trouble shooting the lease lines & Cross Connections.

Surveillance Engineer at Airtel (2023-07 – Present)

M.com in Commerce – Subharti University Meerut (2023)

B.com in Commerce – Subharti University Meerut (2020)

Intermediate Examination – UP Board (2016)

High school Examination – UP Board (2014)