Neethu Raveendran

Dedicated and results-oriented professional with experience in sales, customer service, transaction processing, and account-related operations. Skilled in handling customer interactions, maintaining accurate records, processing high-volume transactions, and working efficiently in team environments. Proficient in Tally ERP and fluent in Malayalam, English, and Hindi.

Seeking to contribute to organizational success through strong communication, analytical abilities, and customer relationship management skills.

Transaction Processor - Conduent Business Services India LLP

(2023-07)

• Process customer transactions with high accuracy and efficiency
• Maintain strict adherence to data quality and compliance standards
• Collaborate with team members to achieve productivity and service-level (SLA) targets
• Handle transaction documentation, reporting, and record maintenance
• Support operational excellence through process adherence and continuous improvement

Transaction Processor - Conduent Business Services India LLP

(2019-03 - 2022-07)

• Handled end-to-end transaction processing operations
• Maintained accurate records and ensured data integrity
• Supported customer-related queries and operational tasks
• Contributed to achieving team productivity and quality targets
• Gained hands-on experience in compliance and process adherence

Sales Executive - Moozhayil Diamond and Silver Palace, Pala - Pala

(2013-01 - 2018-12)

• Managed daily jewellery sales and customer service operations
• Assisted customers in product selection and purchase decisions
• Maintained inventory records and handled sales documentation
• Built strong customer relationships, driving repeat business and revenue growth
• Managed billing, account-related tasks, and cash transactions

Bachelor of Commerce - Co-operation - Mahatma Gandhi University (2010-01 - 2013-12)

Higher Secondary Education - Commerce - Government HSS Pala (2008-01 - 2010-12)

SSLC - St. Maria Goretti's High School, Chennadu (2008-01 - 2008-12)