General Manager - HR & Admin - Quick Clean Pvt. Ltd.
(2025-08)
- Partner with CEO and leadership team to align HR strategy with business objectives, driving organizational effectiveness and workforce productivity
- Lead workforce planning and talent strategy to ensure timely capability building across functions
- Drive performance management framework by aligning KRAs with business priorities, enabling data-driven performance reviews and continuous development
- Champion a high-performance culture through engagement initiatives, feedback mechanisms, and leadership alignment
- Design and implement L&D strategy focused on capability building and succession readiness
- Advise leadership on employee relations, conflict resolution, and policy decisions to mitigate risk and strengthen workplace culture
- Oversee HR operations, payroll, and compliance while streamlining processes for efficiency and scalability
HR Manager & Administrator - Accures IP Care (Previously called as Lex IP Care LLP)
(2024-07 - 2025-07)
- Managed the end-to-end recruitment lifecycle, including job description creation, job postings, resume screening, interview coordination, candidate evaluation, and onboarding, ensuring alignment with organizational capability and workforce needs
- Oversaw employee leave and attendance management, maintaining accurate databases and handling employee queries; effectively utilized HROne software to track working hours and leave balances, ensuring policy adherence and recommending process improvements using HR metrics
- Handled complex employee relations cases, including grievance redressal, disciplinary actions, and ensuring compliance with labour laws and statutory requirements
- Spearheaded the Rewards and Recognition framework, managing payroll coordination and statutory compliances (PF, ESI), and designing employee benefits aligned with evolving business needs
- Ensured smooth day-to-day administrative operations by managing housekeeping and stationery supplies, supervising and delegating tasks to blue-collar staff, addressing employee facility-related concerns, and maintaining office cleanliness and hygiene standards
- Collaborated with external vendors for procurement, billing, payments, and service delivery, while driving process improvements and cost efficiencies
- Oversee monthly payroll processing and statutory compliance, ensuring accuracy, timeliness, and adherence to labor laws and regulatory requirements
HR Consultant - SHRM (Society for Human Resources Management)
(2024-01 - 2024-04)
- Delivered performance management and HR transformation projects for multiple clients
- Partnered with client leadership to design KRAs, PIPs, and compensation frameworks aligned with business goals
- Conducted training needs analysis and implemented targeted learning interventions to address capability gaps
HR Manager / L&D Specialist - Linguaa Encarta
(2013-07 - 2024-12)
- Oversaw employee lifecycle processes, from recruitment and onboarding to exit management, while integrating performance-based hiring assessments and structured induction programs to enhance workforce quality and retention
- Developed and executed enterprise-wide learning and development strategies, managing the Learning Management System (LMS) to monitor training progress, analyse completion data, and identify critical skill gaps to drive upskilling and internal capability-building initiatives
- Ensured continuous compliance with Indian labour laws and state-specific employment regulations, collaborating with legal and compliance teams to implement timely updates in HR policy and mitigate organizational risk
- Managed vendor relationships and HR operations, streamlining administrative workflows and ensuring uninterrupted delivery of HR services and third-party resources
Associate – Vendor Management - Royal Bank of Scotland
(2010-07 - 2013-07)
- Conducted quarterly audits at vendor premises to assess compliance levels with respect to new joinees's KYC and other recruitment related checks
- Addressed vendor concerns promptly and facilitated resolution of issues to maintain positive partnerships
Recruitment Executive - Kelly Services, Canada
(2008-07 - 2010-06)
- Collaborated with hiring managers and universities to understand staffing needs and created comprehensive job descriptions
- Utilized various recruitment channels like social media, recruitment agencies, referrals, networking events and forums to attract top talent
- Collaborated and brainstormed with functional managers to devise a recruitment plan and define KPIs (cost to hire, retention, time to hire)
Human Resource Generalist - Gabriel India Ltd.
(2006-07 - 2006-10)
- Oversaw daily administrative operations at the plant with over 200 staff members (attendance, payroll, employee queries, disciplinary issues)
- Handled employee onboarding (induction, orientation, joining)
- Handled Induction program for new hires on the day of joining to ensure smooth absorption into the company culture
- Collaborated with the department heads to identify and attract the right people, conducted interviews, and handled offers and contracts
- Performed the role of counsellor and coach- Understood and addressed employee grievances to arrive at amicable resolutions
