Neha Gupte

12+ yrs of experience in Department Administration and Physiotherapy with major Hospital, Fitness Centres, Health clinics and conglomerate companies. Recently completed certifications in ICD-10, ICD-11, medical billing, and life coaching, with a strong desire to apply my expertise to support healthcare teams and enhance patient outcomes. Eager to leverage my diverse skill set in a new career direction while continuously growing in the medical coding field.

Consultant Physiotherapist at Sanjeevani Hospital (2011-01 – 2023-12)

• Coordinated with Out-Patient / In-Patient Department patients
• Worked as consultant Physiotherapist
• Aided 30+ patients on daily basis
• Managed the department and worked with other HealthCare professionals for better treatment of patients.
• Provide information to patients and their families for regarding hospital policies and procedures
• Organized meeting every 15 days with relevant staff member for better communication and feedback

Founder / Owner at Solace Physiotherapy Center

• Established and managed a successful physiotherapy clinic, offering treatments for musculoskeletal, neurological, and sports injuries.
• Supervised patient care, ensuring the highest standards of physiotherapy were maintained in line with best practices.
• Managed clinic operations, including scheduling, staff coordination, patient billing, and inventory management.
• Built strong relationships with patients, driving a high rate of return visits through effective treatment plans and follow-ups.

Founder at KwickWork Solutions (2019-01 – 2023-12)

• Managed service based software solution for clients in Medical field (Android/iOS/Web)
• Handled client communication, gathering prerequisite requirements, legal agreement.
• Worked with software developers to analyze any bottlenecks and communicate expectations of client
• Created timeline, tickets and cost infrastructure for the project.
• Clientele include Nobel Biocare, Envista, Kavo-Kerr, Ormco, Danaher (fortune 500 company)

Client Consultant at VLCC (2013-01 – 2015-12)

• Diagnosing and designing treatment plans for clients
• Monitor patients progress through observation and diagnostic evaluation
• At times, led onboarding process for new clients which involved updating them about the centre, admissions, processes, payments and follow-ups

Client Consultant at Pretti Slim Health Clinic (2010-01 – 2011-12)

• Consulted and coordinated clients for better treatment. Client Desk.
• Provide better information on treatment and other processes to clients.

Master Of Business Administration in Business Administration – Sikkim Manipal University (2011-01 – 2013-12)

Bachelors of Physiotherapy in Physiotherapy – Sikkim Manipal University (2005-01 – 2010-12)