Neha Nagori

Business Architect and Atlassian Consultant with 12 years of IT experience, specializing in Jira Cloud Administration, Jira Service Management (JSM), Confluence Administration, Agile governance, workflow configuration, automation, and enterprise Atlassian solutions. Proven experience delivering Rally-to-Jira migration using Planview Hub, implementing GitHub, Gemini, and Xray integrations, and supporting global Agile teams through scalable Jira solutions and governance.

Business Architect - Accenture

(2021-05)

Administer Jira Cloud, Jira Service Management (JSM), and Confluence for enterprise Agile teams.

• Configure workflows, workflow schemes, screen schemes, permission schemes, issue types, custom fields, dashboards, filters, and project settings.
• Design Jira Automation rules to streamline governance and operational processes.
• Administer users, groups, project roles, and access permissions.
• Provide L2/L3 support for Jira and Confluence users and resolve configuration issues.
• Develop executive dashboards and governance reports using JQL and Jira dashboards.
• Implement integrations between Jira and GitHub, Gemini, Xray, and Planview Hub.
• Support enterprise Rally-to-Jira migration using Planview Hub, including workflow mapping, configuration validation, user onboarding, and hypercare support.
• Collaborate with global stakeholders to deliver enhancements and process improvements.
• Good understanding of Azure DevOps (ADO) Boards concepts, work item hierarchy, workflow mapping, and migration approaches to Jira.
• Worked on workflow mapping, issue type configuration, field mapping, user onboarding, and post-migration support during Rally to Jira migration using Planview Hub.
• Supported enterprise migration planning by analysing Agile work management structures and aligning source systems with Jira Cloud.
• Successfully delivered Rally-to-Jira migration using Planview Hub.
• Integrated GitHub with Jira Cloud for development traceability.
• Implemented Gemini integration with Jira and Confluence.
• Implemented Xray integration for enterprise test management.
• Developed Jira automation solutions and governance dashboards.

Jira Administrator / Project Analyst - Sigma Info Solutions

(2016-09 - 2021-05)

• Provided end-to-end Jira administration and user support.
• Managed workflows, schemes, dashboards, Agile boards, permissions, and project configuration.
• Created dashboards and Confluence documentation for project teams.
• Supported Agile delivery teams with Jira enhancements and issue resolution.

Quality Executive - Drishti Soft Solutions

(2014-05 - 2016-09)

• Worked on Jira dashboards, Agile boards, reporting, and timesheet management.
• Supported quality reporting and operational governance.

Bachelor of Technology - Computer Science Engineering - Punjab Technical University (2011)