Neha Shah

Motivated HR professional with 2 years of hands-on experience in HR operations and recruitment, along with 6 years of experience in administration, employee coordination, and operational support. Seeking to utilize my expertise in HR processes, employee engagement, and organizational support to contribute to business success.

HR & Administration Executive at Laverne Fintech Pvt. Ltd. (2024-07 – Present)

• Manage end-to-end HR operations and office administration, ensuring smooth day-to-day business functioning.
• Set up interviews and issue relevant correspondence
• Lead full-cycle recruitment including candidate sourcing, screening, interview coordination, and onboarding.
• Maintain HR documentation, employee records, attendance, and leave management systems.
• Assist in payroll input preparation and employee query resolution.
• Draft and update HR policies, SOPs, and employee handbooks.
• Organize employee engagement programs, training sessions, and internal events.
• Dealing with employee requests regarding human resources issues, rules, and regulations.
• Organized employee engagement initiatives, team-building activities, and internal communication programs.
• Generated HR reports and workforce data analysis for management decision-making.
• Coordinated with management and department heads for workforce planning and recruitment needs.
• Coordinated campus recruitment drives by collaborating with educational institutions, managing candidate sourcing, interview scheduling, and onboarding of fresh graduates.
• Managed lateral hiring processes including job posting, candidate screening, interview coordination, and offer rollout to attract experienced talent.
• Assisted in implementing and coordinating the Performance Management System (PMS), including goal setting, appraisal cycles, performance reviews, and employee feedback processes.

Relationship Manager at Kanan International Pvt. Ltd. (2022-04 – 2024-05)

• Managed relationships with agents, universities, and partner institutions across Canada for admissions and compliance.
• Conducted employee onboarding and internal training sessions.
• Handled administrative operations, vendor coordination, and office management.
• Maintained data records, documentation systems, and reporting structures.
• Supported cross-functional teams with process coordination and operational reporting.

Customer Relations Associate at Tanishq (Tata Group) (2017-07 – 2021-11)

• Delivered high-quality customer relationship management and service support.
• Organized employee engagement activities, internal meetings, and training programs.
• Assisted in recruitment coordination and interview scheduling.
• Managed inventory documentation, billing processes, and operational reporting.
• Coordinated vendor requirements and supported store administration.

MBA in Human Resource Management (2015 – 2017)

Bachelor of Computer Applications in BCA (2012 – 2015)