Nekhat Shaikh
Senior Associate – Auditor
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About
Results-driven professional with 8+ years of experience in Banking Operations, Audit, Compliance, Customer Service, KYC Verification, Operations Management, and Client Relationship Management. Skilled in policy auditing, documentation verification, operational reporting, customer handling, and process compliance. Seeking opportunities in Banking Operations, Back Office Operations, Audit, Compliance, Administration, and Customer Support roles.
Experience
Senior Associate – Auditor - Marsh & McLennan
(2021-06 - 2024-03)
- Handled audit and policy verification processes ensuring compliance and operational accuracy.
- Prepared daily audit reports and coordinated with internal teams for quality standards.
Assistant Manager - RBL Bank
(2019-06 - 2021-03)
- Managed banking operations, customer queries, and documentation processes.
- Ensured compliance with banking and operational procedures.
Senior Customer Service Representative - Intelenet Global Services
(2017-09 - 2019-04)
- Worked in KYC banking process handling verification and customer support.
Sr Customer Care Executive - Sarda Group of Companies
(2015-09 - 2017-02)
- Handled customer complaints and escalations professionally.
Senior HR Executive - Answers HR
(2015-01 - 2015-11)
- Managed recruitment sourcing and candidate screening activities.
Career Break
(2024-03)
Took a planned career break for childcare and family responsibilities in a nuclear family setup while remaining prepared to rejoin the workforce with full commitment.
Education
M.Com - Pune University (2011 - 2013)
B.Com - Pune University (2008 - 2011)
