Nibedita Behera

A result oriented store manager professional with expertise into enhancing organizational customer capabilities in industries to provide service. Looking for mid Management level positions in Store Manager Portfolio.

Odia Lecturer at E.Tech. College (2023-01 – Present)

Store Manager at Bharati Airtel (2017-02 – 2022-03)

Being associated with the field of telecom, implementing a management style which strongly emphasizes working relationship founded upon clear communication and expectation. Create, own and execute Manager strategy for the entire business for specific organization.

• Develop the market in the territory and assess potential market and identify target retailers
• Service all the attached outlets as per the beat plan
• Achieve monthly acquisition and revenue targets
• Monitor and evaluate channel operations and productivity
• Ensure supply chain stability and manage cash on a daily basis and adequate quantity of stock
• Manage all team members and channel partners to give briefing the new updates in everyday morning hurdles with attendance monitoring, leave management and MIS report auditing
• Handling sales team account closers for daily basis target achievements and giving update them on priority basis

Back office Executive at Vodafone Spacetel Limited (2013-03 – 2017-01)

• Handling all post paid complains, Nodal and appellate complains, churn a/c, migration cases
• Allocating Escalation and bounce reports to respective departments along with vertical heads

Associate at Mphasis (Airtel customer care) (2010-03 – 2013-02)

• Handling customers query and also doing upsell proactively as per company norms

Bachelor in Arts in Arts – Orissa Utkal University (2006)

Master's Degree in Literature (2020)

Intermediate in Arts – Anchalika Mahavidyalaya (2003)

10th – SarangaDhara High School (2001)