Sales Manager at Rainex (2024-08 – 2025-12)
- Skilled in team leadership, pipeline management, and client relationship development. Adept at setting targets, monitoring performance, and optimizing sales processes to achieve and exceed business goals.
- Collaborated cross-functionally with marketing, customer success, and product teams to align go-to-market strategies.
- Do regular follow-up and campaigns to enhance the company's growth
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Business Development Manager at Boodskap Labs Private Limited (2021-03 – 2024-08)
Company Overview: IoT-Based Company
- Skilled in developing customer relationships, building brand awareness, and increasing customer loyalty through creative problem-solving and strong communication skills.
- Attended multiple conferences all over India, representing the company.
- Skilled in handling clients with patience and friendliness.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
Technical Support Engineer at Tech Mahindra (2019-07 – 2021-03)
- Skilled in resolving complex technical issues, implementing efficient troubleshooting processes and collaborating with cross-functional teams to enhance product stability.
- Re-organized something to make it work better.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
- Earned recognition from management for consistently delivering exceptional service quality.
