Nidhi Gautam

Dedicated and professional Seller Support Executive with 4 months of experience in e-commerce operations and seller handling. Worked on Flipkart Seller Support and Amazon SPN-related projects. Skilled in communication, seller issue resolution, customer handling, and e-commerce support tools. Fluent in Hindi and English with good computer knowledge and professional communication skills.

Seller Support Executive - E-commerce Process

Projects: Flipkart Seller Support & Amazon SPN Process. Duration: 4 Months

• Handled seller support queries related to orders, listings, accounts, and payments.
• Assisted sellers using Flipkart support tools and dashboards.
• Worked on Amazon SPN-related support operations and seller coordination.
• Managed issue resolution through calls, chats, and emails professionally.
• Maintained communication and follow-up with sellers and internal teams.

BCA - Dayanand Academy of Management Studies (2020-08 - 2023-05)

12th - BSS Education Centre (2018-08 - 2020-05)

10th - Maa Sharda HS School (2017-04 - 2018-05)