Nidhi Srivastava

Dedicated and result-oriented professional with experience in training, administration, and customer service. Skilled in student coordination, documentation, and soft skills training. Passionate about contributing to organizational growth while continuously enhancing personal and professional capabilities.

Trainer – Infosys Project - NIIT Foundation

(2025-01)

• Conduct training sessions for students on employability and soft skills
• Coordinate with colleges for student mobilization and batch management
• Support students throughout the placement process
• Maintain project documentation and reports
• Assist the Training Manager in planning, execution, and monitoring of training activities

Executive (Registrar Office) - Arka Jain University

(2021-09 - 2024-06)

• Maintained student admission records and documentation
• Handled document verification processes
• Supported registrar office operations
• Assisted admission department with administrative tasks

English & Soft Skills Trainer cum Administrator - Black Panther Guards & Services Pvt. Ltd.

(2018 - 2020)

• Delivered training in English communication and soft skills
• Managed administrative responsibilities
• Supported candidate development and daily operations

Customer Care Executive - Tata Business Support Services (TBSS)

(2016-12 - 2018)

• Handled customer queries and ensured timely resolution
• Maintained high levels of customer satisfaction

Relationship Executive (Telemarketing) - Consim Info Pvt. Ltd. - Kolkata

(2011 - 2014)

• Managed client relationships and sales activities
• Achieved targets through effective communication and persuasion

B.Com - Kolhan University

Intermediate (I.Com) - J.A.C Board

Matriculation - J.A.C Board