Nidhi Wadkar

Ambitious and creative travel Professional with a passion for travel, culture, and customer service, seeking to make a meaningful impact in the tourism and hospitality sector. Tourism and Hospitality professional with experience in corporate travel, rail operations, quotation management, ticketing, customer service, and Amadeus GDS. Skilled in handling international travel bookings, client communications, refunds, reissues, and itinerary planning.

Internship - Operations B2C - SWISStours

(2024-01 - 2024-06)

• Crafting Quotations
• Reverting to clients emails
• Attending phone calls
• Assisting with travel arrangements
• Ensuring customer satisfaction

Trainee - Travel Consultant - ATPI India

(2025-06 - 2025-08)

• Crafting Quotations for Marine Clients
• Reverting to clients emails
• Issuing tickets on Amadeus/ Agent airline websites
• Ensuring customer satisfaction
• Processing Refunds
• Reissuing, cancelling tickets on Amadeus

B2B - Executive Rail Europe Operations - Ottila International

(2025-12)

• Crafting Quotations for Rail sector tickets
• Interacting with Travel Agents
• Issuing Swiss Excursions, Passes & Jr Passes
• Creating cases during Emergency Issues
• Ensuring customer satisfaction
• Rescheduling , cancelling tickets

SSC - Omkar Educational Trust (2020)

HSC - B.K Birla Autonomous College (2022)

Bachelor's degree - Tourism & Hospitality - Kelkar's Trust V.G Vaze college (2025)