Software Developer at Accenture Solutions Pvt Ltd (2023-11 – 2025-12)
- Maintained and enhanced two enterprise-level.NET applications (WCF /.NET Framework) involving REST APIs, business logic, and UI components.
- Deployed major enhancements, resolved and fixed bugs, ensuring alignment with business requirements and agile development practices
- Diagnosed and resolved production issues providing fixes, optimized performance, and implemented security patches and version upgrades
- Managed a Neo4j-based data product including writing and optimizing complex Cypher queries and graph model adjustments. Collaborated with cross-functional teams including QA, DevOps, and product stakeholders for release planning and issue resolution.
Software Developer at Newgen Software Technologies Pvt Ltd (2022-07 – 2023-11)
- Analyzed and provided expert-level technical support for escalated customer issues, ensuring timely and effective resolutions (L3 support)
- Identified and prioritized critical software defects and vulnerabilities, implemented emergency hotfix releases to address high priority issues, ensuring minimal disruption to clients and users.
- Maintained a record of all hotfixes, documenting changes and communicating updates to stakeholders and adding it to Knowledge Base
Software Developer at Syncfusion Software Pvt Ltd (2021-08 – 2022-06)
- Provided standardized technical solutions for bug issues
- Troubleshot, tested and remedied issues before software deployment.
- Created documentation for new applications to support end-users
