Nihal Chhetri

Results-oriented BBA graduate with hands-on experience in credit report analysis and financial documentation verification. Proven ability to support US clients across credit repair workflows, maintain compliance in loan operations, and communicate effectively within cross-functional teams. Seeking a role in a leading financial institution to leverage specialized expertise in credit operations/financial services operations.

Process Associate | US Loan/Financial Services Operations at Mergen Infotech (2025-08 – 2026-08)

• Verification of customer/borrower information
• Maintain and update client financial records and loan data in internal systems with a strong focus on data integrity.
• Reviewing documents for accuracy and completeness
• Data validation and quality checks.
• Ensure full compliance with loan processing workflows and internal documentation standards.
• Handling US-based customer/process information

Mentor Teacher / Inside Sales Executive at Oda Class (2025-06 – 2025-08)

• Guided students academically while simultaneously supporting the sales cycle through consultative inside sales.
• Communicated course offerings to prospective clients, handled objections, and assisted with enrollment closures.
• Maintained strong client relationships through proactive follow-ups and consistent engagement.

Bachelor of Business Administration (BBA) in Marketing & Sales – St. Joseph's College (2023)