Nihal Singh

An able, enthusiastic, skilled, and reliable computer technician seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.

Analyst- (Cash Posting) at R1-RCM (2024-07 – 2025-06)

Medical billing

• Posted payments to patient accounts with high accuracy, ensuring proper tracking and reconciliation of financial transactions.
• Processed payments from scanned Explanation of Benefits (EOB) documents, entering data at both patient and procedure code levels.
• Reviewed denial reasons and assigned appropriate codes in accordance with payer guidelines and system requirements.
• Verified and differentiated between primary, secondary, and tertiary payers while recording payments, ensuring correct allocation and compliance with billing protocols.

Assistant Manager at Net Impact Solution PVT LTD (2025-07 – 2026-03)

Assistant Manager – (Email Operations)

• Led a team of 8 in managing customer queries via email, ensuring timely, accurate, and customer-centric responses aligned with organizational standards
• Supervised daily operations, guided issue resolution, and collaborated with crossfunctional teams to meet SLAs
• Monitored team performance, delivered feedback, and implemented improvements to enhance service quality and efficiency
• Drove customer satisfaction through strong communication, attention to detail, and commitment to service excellence at Axis Bank

Admin Executive at Shyam Indus Power Solutions PVT LTD (2026-03 – Present)

• Managed day-to-day administrative operations of corporate office and project sites.
• Coordinated with project teams, vendors, and contractors for smooth execution of administrative activities.
• Maintained employee records, attendance, and site manpower data.
• Handled office procurement, inventory management, and vendor coordination.
• Prepared administrative reports, MIS reports, and maintained documentation records.
• Assisted management in project administration, document control, and compliance activities.

Bachelor of Commerce in B.Com – Modern College of Professional Studies (2020 – 2023)

Master of Business Administration in Operations and Management – Galgotias University (2026 – 2028)