Nihith R

Data-driven Business Analyst and Senior Quality Associate with 8+ years at Amazon, driving advanced analytics, pipeline automation, and strategic decision-making across the SDLC framework. Proven ability to map functional requirements via wireframing and translate complex, ambiguous business problems into structured BRD/FRD blueprints. Experienced in backend API integrations, cross-functional Agile workflows, UAT validation, and tracking initiatives using Jira and Asana.

Senior Quality Associate | Business Analyst & Automation Lead at Amazon (2020-07 – Present)

Operational Defect Reduction

• Designed and owned SQL-based reporting pipelines and QuickSight dashboards tracking 15+ operational KPIs, reducing decision turnaround time by 35%.
• Defined metrics and reporting cadences for WBR/MBR mechanisms in partnership with program managers and ops leaders.
• Conducted root-cause analysis on defect patterns, delivering insights that drove a 30% reduction in repeat defects.
• Built Python and Excel automation scripts to stream data extraction, validation, and dashboard ingestion, saving 30+ hours/month.
• Identified process gaps through data analysis and proposed mechanism changes adopted by leadership.
• Partnered cross-functionally with operations, program, and tech teams to translate business problems into functional requirements and actionable analytics.
• Delivered analytics training to 30+ users; authored SOPs and onboarding documentation reducing ramp time.

Talent Analytics Specialist at Amazon (2022-03 – 2022-09)

Short-term specialist assignment

• Supported hiring funnel analytics, metrics definition, and reporting automation for leadership teams.

Associate / Catalog Specialist at Amazon (2017-04 – 2020-06)

Operational Workflow Audits

• Performed quality audits and data validation across large datasets, ensuring SLA compliance.
• Analyzed defect trends to inform corrective actions and process improvements.
• Mentored new associates, reducing ramp-up time by 25%.

M.E. in Power Electronics

B.E. in Electrical & Electronics Engineering