Nikhil N C

AI and Process Automation Associate with 10+ months of hands-on experience designing and deploying AI-driven automation systems using Make.com and LLM-powered workflows. Experienced in workflow design, process automation, API-based integration, and automation support to reduce repetitive manual work and improve operational efficiency.

AI and Process Automation Associate at Beyond Staff (2025-10 – Present)

• Designed and deployed 3 AI-driven email automation systems in Make.com—Morning Summary, Evening Summary, and Email Tagging—using the OpenAI API for summarization, tagging, and response generation.
• Reduced time spent on email processing by approximately 15–20% through automated summarization and categorization.
• Built Monday.com–Make.com workflows integrating Fireflies and document-generation processes through REST APIs and webhooks.
• Created 3 separate document automation workflows for SOPs, contracts, and proposals, helping standardize document generation and approval processes.
• Monitored workflow executions, investigated errors when they occurred, and resolved issues promptly to support reliable day-to-day automation operations.

Bachelor of Engineering in Artificial Intelligence and Data Science – BGS College of Engineering and Technology, Bengaluru (2026-06)