Nikhil Raj

HR Operations Professional with 6+ years of experience in Employee Lifecycle Management, HR Operations, Onboarding & Offboarding, HRMS Management, Payroll Coordination, Background Verification, Compliance, and Audit Support. Proven experience in managing end-to-end HR operations across multiple locations while ensuring SLA compliance, documentation accuracy, and smooth employee onboarding processes. Skilled in HR administration, employee records management, vendor coordination, MIS reporting, stakeholder management, and maintaining high-quality operational standards in fast-paced environments.

Executive Assistant–Operations - AmericanExpressBankingCorp

(2025-05 - 2026-03)

• Validated merchant KYC documents and ensured compliance with RBI guidelines and internal policies.
• Performed quality audits on merchant documentation to maintain operational accuracy and compliance standards.
• Coordinated discrepancy resolution with Relationship Managers to ensure timely closure of merchant onboarding cases.
• Managed merchant onboarding documentation, payment reporting, and operational records.
• Performed due diligence on merchant KYC documents within defined Service Level Agreements (SLAs).
• Maintained documentation accuracy and supported audit readiness through proper record management.
• Managed Background Verification (BGV) activities by coordinating with external vendors and internal stakeholders.
• Updated employee records in MERCHNAT FORCE and maintained accurate employee databases.

Sr. Executive -HR Operations - BigTreeResourceManagementPvt.Ltd

(2022-06 - 2025-05)

• Managed end-to-end onboarding and joining formalities employees across multiple locations.
• Verified employee documents and maintained HR records in compliance with company policies and statutory requirements.
• Managed Background Verification (BGV) activities by coordinating with external vendors and internal stakeholders.
• Updated employee records in HRMS and maintained accurate employee databases.
• Supported employee lifecycle activities including onboarding, documentation, confirmation, transfers, and exit formalities.
• Prepared MIS reports and maintained operational trackers to ensure timely HR reporting.
• Supported internal and external audits by maintaining accurate documentation and compliance record

Executive-HR Operations - PlanetPCIinfotechPvt.Ltd

(2021-01 - 2022-06)

• Managed pre-joining activities through HRMS and ensured smooth onboarding of new employees.
• Verified employee documents and maintained accurate employee records.
• Coordinated offer acceptance, onboarding communication, and employee documentation.
• Maintained operational trackers and prepared HR reports for management.
• Resolved employee onboarding queries and coordinated with internal teams.

Executive-HR Operations - YomaBusinessSolutionsPvt.Ltd

(2018-07 - 2020-12)

• Managed end-to-end onboarding activities for new employees.
• Coordinated attendance tracking, ID card issuance, and employee documentation.
• Supported payroll verification and Background Verification (BGV) processes.
• Maintained employee records and coordinated with HR, IT, and business teams.
• Ensured timely completion of onboarding documentation and compliance requirements

B.A(PROG) - Delhi University (2019)

12th - CBSE (2015)

10th - CBSE (2013)