Nikhil Sagathiya

Document Verification & Onboarding Executive at Bajaj Finance (via Quest Corp contract & direct payroll). Hands-on experience in managing document verification for customers and employee, coordinating training logistics, CRM operations, and customer onboarding and maintaining HR records on the Quest Corp HRMS portal.

Officer at Bajaj Finance (2023-11 – 2025-02)

• Collected, verified, and uploaded documents (Aadhaar, PAN, education certificates, previous employment records) onto the Guess Corp HRMS portal for 30+ contract staff members.
• Served as the front-end quality checkpoint between employees/customer and the backend documentation team – ensuring all submissions were complete, legible, and compliant before processing.
• Guided new joiners through the documentation checklist, reducing rejection rates from backend verification by ensuring first-time-right submissions.
• Maintained physical personal files for all contract staff and ensured statutory documents were filed as per internal audit requirements.
• Coordinated new hire induction and product training sessions.
• Managed training logistics – scheduled rooms, communicated session timings, tracked attendance, and collected participant feedback.
• Maintained training completion records and shared monthly training MIS with branch leadership.
• Identify and generate leads through various channels such as referrals, dealers, and direct outreach.
• Maintain a thorough understanding of the financial products & services, including interest rates, terms, and eligibility criteria. Provide timely and accurate information on products, pricing, and promotions to dealers.

B.Com. in Commerce – Saurashtra University (2024-09)