Nikhil Shiradhonkar

Policy Administration professional with 5.7+ years of experience in insurance operations, portfolio management, policy servicing, customer data maintenance and back-office operations.

Policy Administration Professional at Allstate (2022-06 – Present)

• Portfolio Merge & Split.
• Handle Potential Duplicates and Overmatch scenarios by creating separate portfolios.
• Manage customer portfolios and Policy Match Queue.
• Process merge/split customer requests.
• Prepare and send daily Minutes of Meeting (MoM) after huddles via Microsoft Outlook.
• Prepare and send daily Opening and Closing Queue Count reports via Microsoft Outlook.
• Actively participate in daily huddles.
• Received Star of the Month award twice.

Policy Administration Professional at WNS (2020-12 – 2022-06)

• Updated declaration pages with latest name, address and beneficiary details.
• Worked on PUP, Auto and Homeowners policies.
• Handled Life insurance cases by validating roles and updating policy information.
• Reviewed activity history for name change events.

B.Sc. in General