Data analyst | Power BI| SQL| Python|Excel
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Data Analyst with 3+ years of experience in technical operations and strong expertise in SQL, Python, Excel, and Power BI. Skilled in data cleaning, exploratory data analysis (EDA), and dashboard development to extract actionable insights and support data-driven decision-making. Proven ability to analyze complex datasets, identify trends, and solve business problems efficiently.
Operation Executive at Prayosha Food Services Pvt. Ltd. (Petpooja) (2025-06 – 2026-03)
Led POS system implementation and analyzed system workflows to improve operational efficiency. Coordinated with product and engineering teams to troubleshoot and resolve backend issues. Documented recurring technical patterns to optimize resolution time and minimize system downtime.
Technical Support Engineer at Prayosha Food Services Pvt. Ltd. (Petpooja) (2022-12 – 2025-05)
Performed root cause analysis on billing and inventory system defects, improving system reliability. Resolved 90% of technical issues remotely through a structured and systematic debugging approach. Gained hands-on exposure to system architecture, database-level troubleshooting, and application logic.
Customer Support Executive at Tech Mahindra Business Services (2022-07 – 2022-11)
Managed client queries and ensured SLA-driven resolution with a focus on customer satisfaction.
Bachelor of Technology in Computer Science and Engineering – Narsimha Reddy Engineering College (2013 – 2017)
