Nikita Nath
5+ Years of Experience Spanning Mental Health, Education, Inclusive Systems, and Digital Service Delivery
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About
5+ years of experience spanning mental health, education, inclusive systems, and digital service delivery. Experienced in translating user needs into platform requirements, defining workflows, managing stakeholders, and coordinating product development for counseling platforms, chatbot systems, and training ecosystems. Strong background in operations, service design, implementation, fundraising support, and data-informed decision-making.
Experience
Head of Counseling, Investor Relations, Child Psychologist & Case Manager at INSIGHTE (2021-12 – Present)
Lead counseling, disability support, and inclusive service delivery operations across B2B and B2C programs.
- Defined user journeys, requirements, permissions, scheduling logic, privacy controls, and dashboards for a counseling platform.
- Coordinated intern development teams and translated therapist and administrative requirements into implementation-ready specifications.
- Led counseling chatbot architecture planning including intent mapping, escalation pathways, data structures, and human handoff protocols.
- Designed and scaled 'The Whole Problem', a 10-module therapist and caregiver training ecosystem.
- Provided 500+ hours of supervision and mentorship to therapists and allied professionals.
- Supported grant and fundraising initiatives including GDI Hub Attavaran 2030 Fund and STEP Award-related projects.
Consultant Trainer at ALLINCLUSIVE FOUNDATION (2025-12 – Present)
- Facilitate neuro-affirmative parenting programs and pilot therapist training interventions.
Senior Content Writer at LEMONAID (2022-08 – Present)
Develop psychology and education content for global audiences, translating complex research into accessible resources.
Consultant Teacher & Subject Matter Expert at WORKSERA & DIKSHA APP (2020 – 2022)
Created curriculum, assessments, and educational content for digital learning platforms and Karnataka PUC initiatives.
Education
PhD in Psychology – Delhi University (2023)
Advanced Diploma in Trauma-Informed Psychosocial Guidance & Counselling – Hansraj College (2025 – 2026)
M.Sc. in Psychology – Sampurna Montfort College (2018 – 2020)
B.A. in Psychology, English & Journalism – St. Joseph's College (2015 – 2018)
