Nikita Pathak

I am a BCA graduate with a strong interest in Product Management and the Lending/FinTech domain. I have knowledge of Agile, SQL, Excel, Jira, and Figma, along with strong analytical, problem-solving, and communication skills. I am a quick learner, detail-oriented, and eager to contribute to building customer-focused lending products while growing as an Associate Product Manager.

Data Analyst Intern - DataSkills Academy

(2024-01 - 2024-05)

• Analyzed datasets using Excel, SQL, and Python.
• Created interactive dashboards and reports using Power BI.
• Performed data cleaning, visualization, and trend analysis.
• Generated insights to support business decision-making.

IT Support Intern - AV INFOTECHNOLOGIES

(2026-01 - 2026-04)

• Assisted in resolving technical issues and maintaining data systems.
• Worked with Excel, SQL, and reporting tools to support business requirements.
• Created reports and dashboards to improve data accessibility.
• Provided support for software tools and ensured accurate data management.

Technical Support Project - IT Help Desk & System Support Project

• Provided technical assistance for hardware, software, and network-related issues.
• Installed and configured operating systems and software applications.
• Troubleshot connectivity and performance issues on computers and networks.
• Maintained records of technical issues and their resolutions.

Remote Technical Support - Remote Technical Support Project

• Diagnosed and resolved common system and application issues.
• Practiced remote troubleshooting and user support techniques.
• Documented troubleshooting procedures and technical solutions.
• Improved customer service and communication skills through simulated support scenarios.

BCA - Cloud Computing - Acharya Institute of Graduate Studies (2023 - 2026)

Higher Secondary (12th) - Millia Convent English Medium School (2022 - 2023)

Secondary School (10th) - Indian Public School (2020 - 2021)