NiL

Experienced Network Engineer with 4+ years of expertise in IP Networking and Voice/Unified Communications. I manage enterprise infrastructure to ensure high availability and optimal performance, specializing in troubleshooting Layer 2/3 issues, incident management, and configuration of Cisco, Juniper, Meraki, and OneAccess devices. I bring strong skills in BGP, MPLS, VLANs, SD‑WAN, and proactive monitoring, alongside hands‑on experience in migrations and IOS upgrades.

On the Voice side, I support SIP Trunks, Cloud PBX, and Unified Communications, configure SBCs, and resolve VoIP issues using Wireshark, Oracle BPM, SAS, and IMS to deliver seamless communication services.

Analyst (IP and Voice) - Liquid Intelligent Technologies - Pune, Maharashtra, India

(2022-01)

IP Networking & Infrastructure and Voice & Unified Communications support for enterprise environments.

• Monitor and support enterprise network infrastructure to ensure high availability, stability, and optimal performance across production environments.
• Troubleshoot and resolve Layer 2/3 incidents (routing, switching, LAN/WAN, DNS, DHCP) within SLA targets using ServiceNow.
• Create and maintain network documentation, SOPs, and KB articles to streamline operations.
• Diagnose issues such as link down, latency, packet loss, and slow performance.
• Configure and support Cisco ASR 9k/9000, 3400, Meraki, OneAccess, Zhone routers.
• Manage BGP configurations, MPLS, VLANs, MTU, routing, switching, and interface settings including IP address allocation, MTU adjustments, VLAN setup, and duplex settings.
• Configure Cisco Meraki SD‑WAN, including security policies, DHCP, VLANs, and application‑based policies.
• Support L2/L3 Internet, Broadband, NeoVPN, and SD‑WAN services, coordinating with field engineers and multiple offnet vendors.
• Conduct SVI testing, document incidents, and collaborate with L2 teams to resolve complex issues.
• Support enterprise SIP Trunks, PRI, Cloud PBX, and Unified Communications services.
• Configure and monitor Session Border Controllers (SBCs) including VLAN provisioning, health checks, failover validation, and instance monitoring.
• Monitor IMS, NGN, Huawei U2020/N2000, international carrier alarms to ensure uninterrupted voice service availability.
• Analyze SIP signaling and resolve VoIP issues using Wireshark, Oracle BPM, SAS, IMS.
• Perform customer migrations, Service Verification Testing (SVT), RCA documentation, and vendor coordination.

Bachelor of Engineering - Electronics & Telecommunication - Amrutvahini College of Engineering

Higher Secondary Certificate (HSC) - Nutan Maratha College, Jalgaon

Secondary School Certificate (SSC) - L. N. S. Vidyalaya, Jalgaon