Nilesh Ra

Network Engineer with 17 years of experience in IT network architecture, configuration, optimization, troubleshooting and network support. Handson experience with CISCO routing and switching, OSPF, BGP, and ERGP, LAN / WAN infrastructure, IPSEC VPN, SD WAN VIPTELA , firewall, ISP coordination, Network monitoring and enterprises customer support, experienced in incident management, major-site support, vendor coordination, RMA and L2 Technical escalation

SR. TECH SUPPOT ENGINEER L2 - NTT DATA - MUMBAI, MAHARASHTRA

(2015-08)

Working as a Senior Technical support engineer at C-EDGE technologies at THANE KOLSHET THANE,

• configured / Support cisco 841 / 1921 series CISCO router.
• Track incident and maintain records, and review daily incident report with L1
• Coordinate CISCO RMA activity for faulty router and support replacement process.
• Monitor branches connectivity using NTT manage tool software.
• coordinate ISP including RJIO, RCOM, Airtel, Hughes BSNL for link related incident
• Provide network support for major banking locations including KARNATAKA VIKAS GRAMIN BANK, MAHARASHTRA GRAMIN BANK, COASTAL BANK, ANDRA PRAGATI BANK, KURMANCHAL BANK.
• Configuring and troubleshooting and IPSEC / GET VPEN related issue.
• Configuring and troubleshooting the BGP issue.
• support and troubleshoot CISCO ISE and CISCO NAC.

NETWORK ENGINEER LEVEL 1 - INSIGHT BUSINESS MACHINE - MUMBAI, MAHARASHTRA

(2014-12 - 2015-08)

• Support Extreme Switch like L2 and L3. Model no Extreme summit 440e-48p POE, 450e-48p POE,
• Performed VLAN configuration of Extreme Switch
• Support Cisco CUCM server for Cisco IP phone administration including CP 6921 and CP 3905
• Work with wireless controller wireless controller series WM3600
• Support Syslog/ log configuration on Cisco switches.
• Support AP installation AP4500 series.
• configured and support WATCHGUARD Firewall including Cluster, authentication server, management, bandwidth monitoring, HA and VPN user
• Configure and support of SPOHOS UTM 9 Firewall including Site to site VPN configuration, UPLINK Balancing, Manage Web blocker, traffic management, , monitor of bandwidth utilization, Authentication VPN User, HA configuration.
• Exposure to Dell Sonic Wall Firewall No TZ100, TZ105, TZ205, NSA3500. NSA 2600, Juniper SRX 240H Firewall, Fortinet 30D/FG 3000

NETWORK ENGINEER LEVEL 1 - NETWORK SOLUTION PVT LIMITED AN IBM COMPANY - MUMBAI, MAHARASHTRA

(2008-05 - 2014-03)

• Maintaining and Troubleshooting Intracity and Intercity 64kbps, 2mbps Lease Line and Radio Link 2mbps Data Link
• Coordinating with VSNL/MTNL/BHARATI/RELIANCE for lease & ISDN troubleshooting.
• Support network feasibility and commissioning for new site
• Track of Incidence reports for any major network failures and customer connectivity issues.
• Maintaining and commission Channel E1 and PRI Back Line / BRI line.
• Maintain and Troubleshooting CISCO Router series 1721, 1841,1941 and Core Router 3650 series router.
• Performed router IOS Up Gradation and support complex LAN/WAN troubleshooting.
• Work with - OSPF, BGP, EIGRP routing protocol.
• Work with STP, RSTP, VLAN, VTP, HSRP, VRRP, GLBP, ETHERCHANNAL.
• Coordinate the Vendor for Switches / IP Phone / Router and supported fault resolution.
• Worked with Hp open view and network monitoring tool WhatsApp -gold.

B.COM - COMMERCE - MAAHTMA NIGHT DEGREE COLLEGE, MUMBAI UNIVERSITY (2004-03)

HSC - COMMERCE - MAHATMA JR COLLEGE OF COMMERCE, CHEMBUR MUMBAI BOARD (2000-02)

SSC - MARATHI/ENGLISH /MATHS - CHEMBUR HIGHSCHOOL CHEMBUR, MUMBAI BOARD (1998-03)

Basic Course of Electronic {B.E} - Kohinoor Tech Inst. PANVEL (2006)