Soft Skill Trainer and Customer Service
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A highly passionate professional and a friendly human being.
Currently associated with an email support process of a leading Ecommerce company of this globe in Teleperformance (A well known Omnichannel, Optimized CX Services Company) since 9th of August, 2022 as a Representative.
> Served in Concentrix Daksh Services India Pvt. Ltd. as a Representative in one of Ecommerce chatting Customer Service process from 23rd August, 2021 to till 8th July, 2022.
> Served in NIAM Educational Foundation a PIA (Project Implementation Agency) of DDU-GKY (A project of Government of India for the enhancement of Skill and employability in rural youth) project as a Soft Skill Trainer from 11th Sep, 2018 to 7th Feb, 2020.
> Served in Exl Service.com (India) Private Limited an American analytics and digital solutions company as a Senior Executive (Backend) in their Health Insurance, Property and casualty Insurance, and Lawsuit process.
> Served as an Executive Customer Service in iEnergizer IT Service Pvt. Ltd. in their Samsung process.
B.Com (Hons) in Accountancy and a certified professional trainer of Soft Skill.
