Centre Head, Bangalore - Anderson Diagnostics and Labs - Bangalore
(2025-05 - 2025-08)
Resignation reason: Relocation request to transfer to Hubli/Chennai, which was not feasible due to personal and professional commitments.
- Directed overall operations of the laboratory center, including staffing, scheduling, workflow optimization, and resource management.
- Ensured compliance with industry standards, quality control protocols, and regulatory requirements.
- Supervised laboratory staff, provided training, and monitored performance to maintain high standards of accuracy and efficiency.
- Oversaw financial performance of the lab, including budgeting, cost control, and revenue growth initiatives (B2B and B2C).
- Maintained relationships with clients, healthcare providers, and stakeholders to ensure customer satisfaction and business development.
- Implemented process improvements that enhanced turnaround times, reduced errors, and optimized lab operations.
- Managed procurement, inventory, and maintenance of laboratory equipment to ensure smooth functioning.
- Conducted periodic audits, prepared operational reports, and presented findings to senior management.
Lab operations and Lab Manager - Bridge Health Medical and Digital Solution Private Limited
(2021-01 - 2024-12)
- Directed and managed daily laboratory operations, ensuring compliance with quality, safety, and accreditation standards.
- Supervised quality control processes, including EQAS samples and internal/external proficiency testing programs.
- Prepared samples and reagents for testing in line with laboratory protocols and regulatory guidelines.
- Ensured accuracy, interpretation, and timely reporting of test results, while escalating unusual findings and documenting corrective actions.
- Conducted routine equipment maintenance and reagent quality checks to minimize downtime and errors.
- Managed clerical and support activities, including handling telephone queries and communicating STAT/alert values to clinicians.
- Oversaw safe and compliant disposal of chemical waste.
- Developed and maintained SOPs, risk assessments, and technical reports to standardize lab operations.
- Coordinated staff performance management, conducted 1:1 appraisals, and set KPIs for continuous improvement.
- Led and mentored a team of 5 phlebotomists, 2 senior, and 4 junior lab technicians.
- Implemented laboratory management programs that supported operational efficiency and organizational growth.
Senior Lab Technician - Human Health
(2018-10 - 2020-12)
- Prepared and maintained documentation for ISO standards and EQAS compliance.
- Authored and updated Standard Operating Procedures (SOPs) to standardize laboratory practices.
- Served as an Internal Auditor, conducting audits to ensure adherence to quality and accreditation standards.
- Performed daily calibration, verification, and monitoring of laboratory instruments.
- Prepared solutions and reagents with accuracy and precision to support diagnostic testing.
- Conducted a wide range of laboratory tests and recorded results with high accuracy.
- Maintained daily checklists and weekly checklist for lab operations and compliance tracking.
- Ensured proper handling, preservation and storage of samples.
- Monitored and verified Quality Control (QC) results across testing processes.
- Managed laboratory inventory, ensuring adequate availability of kits, consumables, controls, and accessories.
- Coordinated with the Head of Department to resolve technical and operational issues.
- Oversaw and scheduled periodic equipment maintenance with service engineers.
- Hands-on experience across multiple laboratory disciplines: Hematology, Biochemistry, Immunochemistry, Clinical Pathology, Serology, Chemical Pathology, Microbiology, Coagulation, and Molecular Biology.
Senior Lab Technician - Prima Diagnostics
(2018-03 - 2018-09)
- Updated and maintained test data and clinical results to ensure accurate and reliable recordkeeping.
- Set up, calibrated, cleaned, and maintained laboratory equipment to support optimal performance and precise testing outcomes.
- Analyzed laboratory findings, verified accuracy, and prepared reports for healthcare practitioners to support diagnosis and treatment decisions.
Lab Technician - Sparsh Multi Speciality Hospital
(2015-03 - 2018-01)
- Conducted chemical analysis of body fluids including urine, blood, saliva, and bile to support diagnostic evaluations.
- Prepared blood and plasma for transfusions, performing cross-matching, blood grouping, and Rh typing to ensure compatibility.
- Analyzed and identified blood cells microscopically for accurate interpretation of patient results.
- Maintained laboratory equipment by performing regular cleaning, calibration, and functionality checks.
- Monitored inventory, stocked supplies, and updated company records to ensure uninterrupted lab operations.
- Addressed inquiries from patients, physicians, and vendors, providing accurate and timely responses.
- Compiled and delivered comprehensive laboratory reports in compliance with organizational and medical standards.
Lab Technician - M G Diagnostic Centre
(2013-01 - 2015-02)
- Conducted extensive laboratory tests and documented results with accuracy and precision.
- Maintained a well-stocked laboratory by performing routine inventory and storage checks.
- Performed routine analysis and testing in compliance with Standard Operating Procedures (SOPs) and Current Good Manufacturing Practices (cGMPs).
- Prepared, analyzed, and accurately labeled media, specimens, and samples to support diagnostic and research workflows.
Lab Technician - Mallya Hospital
(2011-09 - 2012-12)
- Applied microbiology techniques and terminology to culture microorganisms, conduct research experiments, and accurately interpret data.
Lab Technician - Super Religare Laboratories
(2010-07 - 2011-02)
- Collected blood and other biological samples with accuracy and adherence to safety protocols.
- Performed laboratory tests on collected samples, analyzed results, and ensured accuracy in reporting.
- Maintained patient records and test data in compliance with confidentiality and documentation standards.
- Conducted quality control checks on samples to ensure reliability and validity of test outcomes.
- Adhered strictly to laboratory policies, procedures, and regulatory standards to maintain compliance.
