FRONT OFFICE EXECUTIVE
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Good communication skills with 4 years experience in Front office and Administration.
Full-timeAug 2022 to Jan 2023 (6 months)
Taking care of Front Office and GM calendar .Supervising House keeping Management and Security.
Responding to, qualifying, and tracking Inbound Leads and Requests. ? Front desk management ? Cumulative data analysis for sales team incentive. ? Updating filed executives day to day movment in Sales force software. ? Answer the phone, take messages, and redirect calls to appropriate offices. ? Client relationship management ? Supporting Attendance/leave input work for payroll process ? File management
Greet visitors warmly and make sure they are comfortable. ? Answer the phone, take messages, and redirect calls to appropriate offices. ? Client relationship management ? Coordinate mail flow in and out of office. ? Meeting rooms booking and management ? Front desk management ? Housekeeping and Security Management.
Handed client correspondence and tracked records to foster office efficiency.
• Responded to customer complaints in a professional courteous manner.
• Managed multiple phone lines while attending to guest issues.
• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
• Coached new employees on administrative procedures, company policies and performance standards.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
• To followup the online and direct orders in professional concern.
B.ScMaths
2012-2015 • Full Time
2012
2010
