Nirmala Kr

SAP SCM APO Functional Consultant with 5.5+ years of experience in SAP APO SNP, DP, PP/DS, AMS, and Production Support. Skilled in business analysis, requirement gathering, functional solution design, functional specification development, custom SAP APO enhancements, CIF integration, master data management, and stakeholder collaboration. Extensive experience leading functional analysis, collaborating with ABAP teams, executing end-to-end testing, and delivering business-critical planning solutions with zero SLA breaches.

Currently expanding expertise in SAP S/4HANA PPDS and O9 planning integration.

Packaged App Development Senior Analyst / SAP SCM APO Functional Consultant - Accenture

(2025-11)

Role: SAP SCM APO Functional Consultant Client: Coca-Cola Bottlers Japan (CCBJ)

• Independently manage APO incidents, service requests, planner queries, and production support activities while consistently maintaining zero SLA breaches.
• Acted as primary functional SPOC for APO SNP support and performing root cause analysis (RCA) for complex production issues.
• Guide the L1 monitoring team in resolving process chain failures, background job issues, and recurring operational problems through technical mentoring and knowledge sharing.
• Support planned and unplanned downtimes while ensuring uninterrupted business-critical production operations.
• Led end-to-end functional delivery of 10+ SAP APO GAP developments from requirement gathering through deployment.
• Owned the complete functional lifecycle of SAP APO custom developments, including business analysis, requirement gathering, functional specification preparation, solution design, ABAP collaboration, SIT/UAT, deployment, and post-production support.
• Successfully delivered major SAP APO developments including O9 Planned Order Integration, Lead Time Reduction, Master Data Copy Automation, Quota Report Revamp, Intercompany STO Enablement, Transportation Planner Automation, PR Upload/Delete Utilities, and APO DP Logout Automation.
• Manage CIF integration models for master and transactional data between SAP ECC and SAP APO, ensuring successful data synchronization and issue resolution.
• Perform LSMW uploads, master data registration, housekeeping and planning validation.
• Led functional validation during Disaster Recovery exercises, system refresh validation and production deployments.
• Contributed to GenWizard automation initiatives by validating SAP360 scheduling, automated alerts, chatbot functionality, and cross-system integration testing.
• Act as the primary functional SPOC for APO planning operations by mentoring junior consultants, supporting L1 teams, and coordinating with business users, Basis, and ABAP teams to resolve complex production issues.

Packaged App Development Analyst / SAP SCM APO Functional Consultant - Accenture

(2023-03 - 2025-11)

Role: SAP SCM APO Functional Consultant Client: Coca-Cola Bottlers Japan (CCBJ)

Packaged App Development Associate / SAP SCM APO Functional Consultant - Accenture

(2021-01 - 2023-02)

Role: SAP SCM APO Functional Consultant Client: Coca-Cola Bottlers Japan (CCBJ)

SAP SCM APO Functional Consultant - Accenture

(2025-06 - 2025-10)

Additional Assignment – CCEP Philippines Carve-Out

• Supported the CCEP Philippines Carve-Out project by conducting system dependency analysis, identifying critical jobs and process chains, resolving master data issues, and supporting transition readiness activities.

B.E. - Biomedical Engineering - Dayananda Sagar College of Engineering (2016 - 2020)