Nisha Sharma
OPERATIONS / SALES HEAD
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About
Strategic and performance-driven Clinic Operations & Sales Leader with 16+ years of experience in the aesthetic, dermatology, and retail healthcare sector. Proficient in understanding market demand and strategies needed to drive sales. Hands-on experience in ensuring proper merchandise presentation.
Responsible for overall services orientations towards clients to deliver a superior client experiential. Follow up with HNI clients related to appointments and service satisfaction. Strengthened repeat business and team performance metrics.
Experience
Center Head - Levo Aesthetics
(2025-07)
- Responsible for overall services orientations towards clients to deliver a superior client experiential.
- Follow up with HNI clients related to appointments and service satisfaction.
- Strengthened repeat business and team performance metrics.
Clinic Manager - Bodycraft Clinic - Bengaluru
(2024-07 - 2025-06)
- Implementing SOPs and performance metrics to enhance efficiency and patient satisfaction.
- Driving structured workforce management & expense optimization.
- Strengthening service delivery standards while ensuring compliance and confidentiality.
Sales Head - Medilinks Aesthetics Skin Clinic
(2023-07 - 2024-06)
- Operated clinic as an independent profit center.
- Surpassed revenue targets and restored flagship clinic performance.
- Launched structured training modules covering product, sales, and operational excellence.
Operations & Sales Head - Isaac Luxe Clinic - Delhi & Bengaluru
(2018-04 - 2023-06)
- Assist department in recruitment and training of sales staff and identify all strengths and weaknesses provide support to sales
- Built cohesive leadership communication frameworks across units.
- Designed scalable systems to enhance service quality and business growth.
Centre Manager - Lakme Salon - Vasant Vihar
(2016 - 2018)
- Led client experience initiatives and HNI relationship management.
- Managed branch accounting, reporting, vendor coordination, and team supervision.
- Ensured premium service standards and revenue consistency.
Assistant Manager - VLCC Day Spa
(2014 - 2016)
- Oversaw service delivery, sales tracking, and client engagement.
- Strengthened repeat business and team performance metrics.
Customer Care Executive - Kaya Skin Clinic
(2008 - 2014)
- Managed client lifecycle, appointment optimization, and team target alignment.
- Consistently supported revenue and profitability goals.
Education
Master of Business Administration - Accounting Management, Marketing Management, Human Resource, Small Business Management - Jaipur University (2014-12)
Bachelor of Business Administration - Polscience, English, Hindi, Business Communication, History, Economics - Delhi University LLIAM (2012-02)
