Nishant Shakya

A dedicated and customer-focused professional with over four years of experience in front office management, sales, and coordination. Currently working as a Coordinator in the Nephrology Department at Max Healthcare, Patparganj. Skilled in patient coordination, administrative support, and front desk operations. Adept at multitasking, problem-solving, and ensuring seamless workflow in healthcare settings.

Coordinator – Nephrology Department - Max Healthcare, Patparganj - Patparganj

• Managing patient coordination and appointment scheduling.
• Assisting in administrative tasks and documentation.
• Ensuring smooth communication between patients and doctors.
• Handling queries and providing exceptional customer service.

Front Office Assistant - Max Healthcare, Patparganj - Patparganj

1.5 Years

• Greeted and assisted patients with inquiries and appointments.
• Maintained patient records and managed front desk operations.
• Coordinated with different hospital departments for smooth workflow.

Sales Executive - Jio Mobile Network

6 Months

• Promoted and sold Jio mobile network services.
• Assisted customers with plan selections and queries.
• Achieved monthly sales targets and ensured customer satisfaction.

Receptionist

2 Years

• Managed front desk operations, phone calls, and visitor inquiries.
• Scheduled appointments and maintained records.
• Provided administrative support as needed.

10th - NIOS Board

12th - NIOS Board

B.A.