Senior Manager
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Determined sales & operations leader in Banking sector with 10+ years of proven success in improving Branch Operation, client management, business development, and strategic planning. Experienced in handling branch operations, HNI relationships, team management, and operational efficiency. My professional background is 10+ years of experience in Retail branch banking also qualified for MDRT Malaysia 2019.
Currently handling a team of 10 as a branch operation head in a leading bank of india. Got promoted 3 times in a same organisation.
Senior Manager - Axis Bank
(2025-12 - 2026-05)
Managed branch operations and customer service delivery with focus on operational excellence, team leadership, compliance, and business growth. Supervised branch performance, transaction monitoring, customer relationship management, and process optimization.
Manager - Bandhan Bank
(2023-03 - 2025-11)
Managing banking operations to optimize customer service delivery with team management and operational efficiency.
Manager - Axis Bank
(2021-10 - 2023-03)
Managed branch operations, customer service delivery, investment products, compliance audits, and team productivity improvement.
Deputy Manager - HDFC Bank
(2016-03 - 2021-09)
Handled consultative sales, customer relationship management, and financial product advisory
Sales Officer - ICICI Bank
(2013-04 - 2014-02)
B.Com - Sarguja University (2012)
