Nishi Maiyani

Detail-oriented Import & Export professional with hands-on experience managing end-to-end shipment documentation, customs compliance, and freight coordination at Adani Ports & SEZ and Orhan Shipping. Skilled at liaising with freight forwarders, customs agents, and shipping lines to ensure smooth cross-border movement of goods, with proven results reducing turnaround time by 25–40% and resolving 150+ shipping, billing, and documentation issues. Proficient in MS Excel and logistics documentation systems, with strong written and verbal communication for coordinating international shipments.

Ready to bring accuracy, compliance discipline, and ownership to an Import & Export Executive role supporting cross-border D2C operations.

Documentation Assistant at Adani Ports and SEZ Ltd. (2023-01 – 2025-01)

• Prepared and managed export/import documentation for high-volume cargo shipments, achieving 100% compliance with international trade regulations and customs requirements.
• Coordinated with freight forwarders, customs agents, and shipping lines to plan and schedule shipments, ensuring timely dispatch and delivery across international borders.
• Identified and resolved discrepancies across 100+ shipping and billing documents — proactively resolving shipment delays, documentation issues, and customs queries.
• Acted as primary point of contact for shipping lines, customs agents, and vendors — tracking shipments, maintaining shipment cost records, and providing regular updates to internal teams, cutting turnaround time by 25%.

Project Trainee — Freight Forwarding & Logistics at Orhan Shipping Pvt. Ltd. (2025-02 – 2026-01)

• Reviewed and audited 50+ shipping and logistics documents (invoices, packing lists, Bills of Lading) for accuracy and customs compliance before dispatch.
• Coordinated import and export shipments across 4+ stakeholder groups — clients, transporters, shipping lines, and freight forwarders — to ensure smooth, on-time delivery.
• Conducted operational analysis of freight-forwarding workflows and prepared a report identifying process gaps affecting shipment fulfillment timelines, working closely with warehouse and operations teams.

Logistics Intern at Steed Logistics (2022-06 – 2022-07)

• Coordinated with 10+ vendors and clients on shipment and delivery logistics, improving customer satisfaction scores by 15%.
• Communicated with cross-functional operations and customer service teams to resolve shipment and documentation queries, reducing complaint resolution time by 30%.
• Streamlined interdepartmental communication on shipment status, cutting information lag by 40% and speeding up order processing.
• Led a team of 5 logistics coordinators, improving team productivity by 25% through effective task delegation.

BBA in Ports and Terminal Management – Symbiosis Skills and Professional University (2020-08 – 2023-10)