Nishikant Patil

As a Technical Writer with close to 5 years of professional experience, including over 4 years in technical documentation, I specialize in creating clear, structured, easy-to-act, and user-focused communication. I have worked with industry-standard writing tools and consistently delivered high-quality content aligned with user needs and business goals. Now, to make my career more focused and specialized, I am transitioning into UX writing so I can use these skills to craft microcopy, in-product messages, and a lot more content that will guide users smoothly throughout websites and applications and enhance digital user experiences.

Technical Writer (Analyst) at Excedor IT Risk Consulting Services (Oct 2025 to Present)

• Furnishing UX content (microcopies, wireframing) for Phishing Simulator (web interface).
• Creating and managing user-facing technical documents like technical service decks and application release notes.
• Creating scripts for infographic videos on cybersecurity awareness.
• Creating cybersecurity awareness content (emailers and newsletters) based on client needs.
• Managing clients such as Titan, LTI Mindtree, Infosys, Future Generali, and Lupin for their cybersecurity content requirements.
• Collaborating with marketing, QA, and designing teams to ensure accuracy between content and client expectations.

Technical Writer at Microworld Software Services (Nov 2022 to Oct 2025)

• Creating technical documents like User manuals, Datasheets, 'How To' guides, and QRGs.
• Creating microcopies (buttons, forms, and tooltips) for apps and web portals.
• Creating and enhancing error messages, confirmations, alert messages, and flows as per internal feedback.
• Writing core UX content (domain-specific) for eScan's mobile application and centralized web console interface.
• Creating blogs to be shared on the company website and the social media handles.
• Creating various marketing content for the company's website.
• Creating product specsheets and comparison documents.
• Editing and proofreading the existing documents for grammar, spelling, formatting, readability, conciseness, and accuracy of technical information.

Operations Executive & Content Writer at Burrp by Bookmyshow (Nov 2018 to July 2019)

• Providing microcopies (buttons and alert message) as per internal requirements.
• Ensuring clarity and usability in user flows.
• Writing daily blogs for newsletters.
• Handled corporate mail communications regarding the client onboarding process.
• Performed regular proofreading of web content posted by the team.

KYC Analyst at Sharekhan by Mirae Asset Financial Group (Jan 2018 to Oct 2018)

• Performed in-depth scrutiny and processing of the KYC applications to open clients' trading and demat accounts with the company.

B.Com – Valia C.L. College [Andheri] (2014 – 2017)

HSC in Commerce – Valia R.C. College [Andheri] (2013 – 2014)