Nishkarsh Kandpal

I have over 1 year and 5 months of experience as a Customer Service Executive, specializing in handling WhatsApp chatbot operations with backend data analysis. Skilled in managing inbound and outbound communications, I leverage strong communication skills and proficiency in Excel and MS Office to enhance customer support efficiency. My expertise includes analyzing customer interactions to improve service quality and streamline processes.

I am passionate about utilizing data-driven insights to drive customer satisfaction and operational excellence. Eager to contribute my skills in communication and technical tools to create impactful customer experiences.

Customer Service Executive - inergizer

(2024-08)

handling whatsapp chat bot with backend data analysis from last 1 year & 5 months experience in inbound, outbound too

B.B.A/ B.M.S - Uttarakhand Open University (2028)

12th - English - CBSE (2021)